Ace Hotel Sydney
Stays · Surry Hills, Sydney, Australia
Entry № 984_SYD · Verified Apr 2026
★ 4.4 (1,032)
01 / 01Scroll to browse · 1 photograph
destination.about
Nestled in the vibrant Surry Hills neighborhood, Ace Hotel Sydney offers a unique blend of contemporary design and cozy comfort, making it an ideal retreat for both business and leisure travelers. With a commendable rating of 4.5 stars from nearly 1,000 reviews, guests rave about the attentive service provided by the friendly staff, ensuring a memorable stay from check-in to check-out. The hotel's chic atmosphere is punctuated with retro-inspired touches, creating a stylish yet welcoming environment that feels like home. One of the standout features is the Loam restaurant, where guests can indulge in delicious breakfast and lunch options crafted with care. Reviewers have praised the culinary delights, which highlight the hotel's commitment to quality. The thoughtfully designed rooms come equipped with modern amenities, including Bluetooth speakers and well-stocked minibars, catering to the needs of both leisure and business travelers. While some guests noted the minimalist industrial design could use a touch more warmth, the overall cleanliness and comfort provided a satisfying experience. The hotel’s prime location makes it easy to explore Sydney’s bustling café scene, eclectic restaurants, and convenient public transport options. Whether you're seeking a fun getaway or a peaceful work environment, Ace Hotel Sydney strikes the perfect balance. With its inviting ambiance and attentive service, it truly stands out as a premium destination for those looking to immerse themselves in the dynamic spirit of Sydney.
Why Ace Hotel Sydney stands out
Ace Hotel Sydney is a stays in Sydney, rated ★ 4.4 across 1,032 reviews. Nestled in the vibrant Surry Hills neighborhood, Ace Hotel Sydney offers a unique blend of contemporary design and cozy comfort, making it an ideal retreat for
City
Sydney
Category
Stays
Neighborhood
Surry Hills
Brand
ace-hotel
Rating
★ 4.4 (1,032)
Design story
Style
industrial
Architecture & Design
Style
industrial
Analyzing sentiment...
Extracting topics...
“This hotel has a rather unusual room layout that may not suit everyone. The bathroom and shower doors have noticeable gaps at the top and bottom, which means there is very little privacy. Sounds (and in some cases even smells) travel easily…”
— Jelte Sondij, a week ago
Editors’ notes
“I have had excellent service since I walked through the door!!! Emily at check in was attentive, friendly and helped me with a bit of a situation like it was absolutely nothing! Anna at night service has always been so friendly and helpful. The staff have all been so excellent, the rooms are super clean, modern and hom…”
— Chad Leverington
“The best thing about the hotel is its location. It's close to the CBD, the train and metro stations, etc. The reception is small, and I've not seen a lobby, or perhaps there isn't one. The three elevators are accessed by a few steps, and I haven't seen a wheelchair ramp. The decor is industrial, and the same is in the …”
— Paweł Wawa
“I have stayed at Ace Sydney many times, but this recent stay was genuinely disappointing. Across a two night stay, I had no working shower. I was repeatedly asked if I had “checked the taps” or “checked the shower,” by multiple staff which was frustrating and dismissive. No guest is going to invent an issue with hot w…”
— Loui Burke
“For a hotel that markets itself as five-star and is priced accordingly, the overall experience was disappointing and did not deliver reasonable value for money. From the start, the check-in process felt cursory and disengaged. There was no warm welcome, no clear explanation of hotel facilities, and little sense of hos…”
— Boaz Liesdek