Stays · Tokyo, Japan
About
Nestled in the vibrant heart of Shinjuku, the Keio Plaza Hotel Tokyo stands as a beacon of luxury and convenience for travelers seeking an unforgettable stay. Rated 4.2 stars by over 15,000 reviewers, this hotel combines modern elegance with warm hospitality, making it a favorite among visitors. With its recent renovations, guests can enjoy spacious rooms equipped with all the essentials, ensuring a restful retreat after a day of exploring the bustling streets of Tokyo.
The hotel's prime location offers easy access to the Shinjuku train station, making it an ideal base for navigating the city. For families, the complimentary shuttle service to Disneyland adds a magical touch to their stay. Guests have praised the friendly and attentive staff, with many highlighting the exceptional service provided by the concierge team. Special mentions go to staff members like Matsumoto, who go above and beyond to ensure a memorable experience. While some amenities, such as the laundry facilities, could benefit from updates, the overall comfort and cleanliness of the hotel remain highly regarded.
Dining options within the hotel include a sumptuous breakfast buffet that caters to diverse tastes, while a 24/7 convenience store located on-site ensures that guests have easy access to snacks and essentials. Although the elevators can be slow during peak times, the positive aspects of the hotel far outweigh this minor inconvenience. For travelers seeking a blend of luxury, convenience, and exceptional service, Keio Plaza Hotel Tokyo is an outstanding choice that promises to enhance your Tokyo experience.
Japan's first skyscraper hotel, open since 1971 in Nishi-Shinjuku when the district was still undeveloped—47 floors with floor-to-ceiling windows in every room, eleven restaurants, and a self-contained urban infrastructure that predates the government towers now surrounding it by a decade.
Review summary
Guests frame Keio Plaza Hotel Tokyo as a polished hotel experience. The strongest recurring themes are rooms, views, and service. Current public sentiment sits at 4.2 across 15,467 public ratings.