Stays · Southwark, London, United Kingdom
About
Perched high above the bustling streets of London, Shangri-La The Shard offers a truly unique experience characterized by its stunning panoramic views and exceptional service. This five-star hotel, located at 31 St Thomas St, boasts a remarkable rating of 4.6 from over 2,800 reviews, reflecting the high standard of hospitality that guests have come to expect. With its location in the heart of the city, visitors can enjoy easy access to iconic landmarks, making it an ideal base for exploring London.
From the moment you step into the hotel, you are greeted by a warm and welcoming staff dedicated to providing an unforgettable experience. Guests rave about the personalized touches and attention to detail, ensuring that every stay is special. The accommodations are a blend of contemporary luxury and timeless style, with rooms designed to offer breathtaking views of the London skyline. Whether you're sipping a cocktail at the famous Gong Bar or indulging in room service, the culinary offerings are sure to delight, even if the coffee could use some improvement.
While the hotel excels in service and ambiance, some reviewers noted areas for improvement, such as room maintenance and the overall design aesthetic, which some found dated. Nevertheless, the remarkable views and attentive staff more than compensate for these minor flaws, creating an experience that leaves guests feeling valued and relaxed. For those seeking a memorable stay in London, the Shangri-La The Shard stands out as a destination where luxury meets breathtaking beauty.
André Fu Studio's interiors respond to Renzo Piano's crystalline 2013 Shard geometry with hand-embroidered silk panels, warm bronze, and bespoke furniture, the 52nd-floor infinity pool and bar delivering London's most complete skyline panorama.
Review summary
Guests frame Shangri-La The Shard, London as a polished hotel experience. The strongest recurring themes are service, rooms, and dining. Current public sentiment sits at 4.6 across 2,817 public ratings.